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You can change your bank or correspondence details by completing the BSA304 form. This is the last page of your Schedule of Payments.

The BSA304 form must be signed by the owner or director and include the contractor’s stamp.

If you're unable to send the BSA304 form, the request can be made on company letter headed paper. This must be signed by the owner or director and include the contractor’s stamp.

A change in bank or correspondence details can only be authorised by an owner, director, or proprietor.  

The completed form or letter must be sent to our Customer Payments team.

Email: contractorpayments@nhsbsa.nhs.uk

Address:

Customer Payments Team
NHS Business Services Authority
Bridge House
152 Pilgrim Street
Newcastle upon Tyne
NE1 6SN

The request must be received by at least 8 working days before your next payment date.

Schedule of Payments and payment related letters will be sent to the correspondence address.