If there's information missing which prevents dispensing, the endorsements which can be used depends on what information is required.
You must not endorse 'PC' or 'PNC' if you want to change anything on the prescription, only the prescriber can do this.
If you have any doubt about what to dispense against an incomplete prescription, you must return it to the prescriber for further information.
'Prescriber Contacted' or 'PC' - excluding controlled drugs
When there's a missing dose, drug strength and or quantity, you can contact the prescriber and endorse the missing details.
You must also endorse 'PC' with your initials and date, to indicate this.
For Schedule 2 and 3 Controlled Drugs only, when the prescriber has specified the total quantity only in words or only in figures the same can be applied. This cannot be used where the total quantity has not been stated.
'Prescriber Not Contacted' or 'PNC'
If a prescription is presented with a missing presentation and the prescriber cannot be contacted, the presentation can be endorsed and dispensed if you have sufficient information to make a professional judgement.
When a prescription is presented with a missing strength or quantity and the prescriber cannot be contacted, you can supply sufficient amount to complete up to 5 days treatment.
The exception to this is where a combination pack or oral contraceptive is prescribed by name only, the smallest pack size can be dispensed.
In both cases 'PNC' must be endorsed, initialled and dated.
This cannot be used for Schedule 2 and 3 Controlled Drugs.