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If a patient has not collected their medication or if you do not dispense one or more items on a prescription, each item must be endorsed. This is to make sure it's not reimbursed.

To mark an item as not dispensed:

FP10

  1. Cross out the item.
  2. Endorse 'ND' immediately next to the prescribed item. 

EPS 

When endorsing electronically within EPS, the item status code '0002' must be used. 

If there's no dispensing activity on the item, the code will default to ‘0002’.