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When a performer leaves your practice, you must remove them from your contract on Compass.

Practices in England

Authorising the change on Compass

To approve a change to your contract on Compass, download the Compass Authorisation Form (CAF) and email the completed form to your commissioning organisation within 7 days of submitting the changes. 

Providers can remove a performer from a contract on Compass themselves using the ‘Contract Amend’ screen in the ‘Contract’ folder.

Once you've found your contract, the next instructions depend on if the performer left the practice in the current or previous financial year.

Performer left the practice in the current financial year

  1. Go to the Performers tab and select ‘Edit’ on the performer.
  2. Enter the 'End Date' for the performer and enter a ‘reason for ceasing’.
  3. Select ‘Edit’ next to the ‘NPE/NPEE’ and enter the end date.
  4. Change the NPE/NPEE to the actual amount paid for the period.
  5. Select ‘Amend’ to complete the process.

Performer left the practice in the previous financial year

  1. Go to the Performers tab and select ‘Edit’ on the performer.
  2. Enter the 'End Date' for the performer and enter a ‘reason for ceasing’.
  3. Delete the NPE line for the current financial year.
  4. Enter the performers end date in the NPE line for the previous financial year.
  5. Select ‘Amend’.

You cannot amend an NPE or NPEE value for the previous financial year using ‘Contract Amend’. If this value is incorrect, you must adjust this using the Annual Reconciliation Report (ARR).

Practices in Wales

Practices in Wales need to contact their Local Health Body (LHB) to remove a performer from their contract.  

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