FP17 and FP17O forms for the current financial year can be amended until the June processing date of the following year. Rejected forms are held on record for 6 months. Scheduled forms are held for up to 2 years.
How you amend an FP17 or FP17O depends on how the claim was submitted.
If you submit by EDI
Clinical Data Set / Treatment Band
Resubmit the form using your EDI system. Enter with new information and tick‘the 'schedule query' indicator box.
This will replace the original form with‘the 'schedule query' form.
Incorrect contract number
You must resubmit the claim with the incorrect contract number. Select the 'deletion schedule' indicator. This will delete the incorrect claim.
You must then resubmit the claim with the correct contract number.
Incorrect performer number
You must resubmit the claim with the incorrect performer number. Select the 'deletion schedule' indicator. This will delete the incorrect claim.
You must then resubmit the claim with the correct performer number.
If you submit by Compass
Forms submitted using Compass can be amended:
- Go to ‘Activity’ folder
- Then ‘Activity Search Detail’ and search for the claim
- Use the drop-down arrow to the right to select either 'Amend Activity‘ or 'Delete Activity'
Read more information about how to amend an FP17 or FP17O using Compass.
Read information about Dental activity processing errors on our website.
Amending claims for the previous financial year
Contact us if you need to amend an FP17 or FP17O form after the June processing date of the following year.