The Commissioner (Sustainability and Transformation Partnership / Local Health Board) should be given three months' notice of a contract's intention to close and the provider should make arrangements to complete all open Courses of Treatment (CoT) before the original contract closes.
If your contract is being closed and 'Provider Contract Change' isn't being used, please notify your Commissioner of any open CoTs that you will be unable to complete before the contact closes.
If 'Provider Contract Change' is being used you can continue to submit claims as normal. Compass will accept claims if the date of acceptance is prior to the contract end date, or the completion date is after the new contract start date if the claim is submitted on the new contract.
Any CoTs started on or after the start date of the new contract must be submitted under the new contract number.
If a claim is submitted under the old contract number after the contract has closed, patient charges / remissions must be reconciled. In such cases your Commissioner must contact our Dental Payments Team and request that the Patient Charge Revenue (PCR) is reconciled on the new contract number.