Requests from dentists
You can request a patient's review by a Clinical Advisor if you:
- have a disagreement with a patient about a clinical issue
- need assistance with a treatment plan
- have a complaint about the interpretation of the GDS or PDS regulations
You can request a patient to be reviewed by a Clinical Advisor by completing a D7 form.
Requests from commissioners
You can request a patient's review by a Clinical Advisor to:
- assess the quality of treatment provided
- assess whether treatment has been appropriately provided
- assist with the resolution of a complaint
You can request a patient to be reviewed by a Clinical Advisor by completing a D7A form.
How to apply
Contact NHS Dental Services to request a D7 or D7A form.
We're unable to consider a request if:
- the patient has been seen by a Clinical Advisor within the last 12 months for the same issue
- the request is for advice about a claim for damages or compensation under civil litigation
Once a patient has been examined by a Clinical Advisor, a report will be produced with their findings within 2 weeks of the examination.