If you receive the error ‘VT number not recognised’ when adding a Vocational Trainer (VT), this means the clinician does not have the 'Vocational Trainer' box ticked in their clinician record.
If you’re a provider, you must speak to your commissioner to update the clinician record.
If you’re a commissioner, you can tick ‘Vocational Trainer’:
- Go to ‘Clinician Update’ in the ‘Clinician’ folder on the ‘Homepage Menu’.
- Search for the clinician.
- Select Edit.
- Tick Vocational Trainer.
- Select Save.