An NHS-funded replacement orthodontic appliance or retainer may only be provided by holders of an NHS orthodontic contract.
To be considered as Regulation 11, the appliance must be a like-for-like replacement.
The charge band for replacing an NHS dental appliance is dependent on the reason why it needs replacing.
Lost or broken
This is Regulation 11 regardless of how long ago the original appliance was fitted.
You must charge the patient the appropriate Regulation 11 charge per appliance, even if the patient is exempt from paying for NHS dental treatment.
Wear and tear
There must be no charge to the patient if the replacement is needed while active treatment is ongoing or the patient is in supervised retention, even if it goes on for several years.
No UOA are awarded for this.
Once a patient has been discharged, usually after a minimum of 12 months supervised retention, the situation is not specifically covered by the regulations.
The advice given by the British Orthodontic Society to it's members is in these circumstances, you have 'the discretion to make a judgment about the clinical necessity'.
You're not necessarily obliged to provide replacement retainers free of charge as part of your NHS contract.