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NHS dental care

Raise your complaint with the practice directly by asking for a copy of their complaints procedure.

If you do not want to complain to your practice, you can raise this with the NHS directly:

If you’re not satisfied with the final outcome of your complaint, you can raise this with the relevant Ombudsman:

The Ombudsman can only deal with a complaint after you have exhausted the complaints procedure at your practice, with NHS England, or with your LHB.

Private dental care

Raise your complaint with the practice directly by asking for a copy of their complaints procedure.

If you do not want to complain to your practice, you can raise this with Dental Complaints Service. This service is funded by the General Dental Council (GDC), which sets out standards of conduct for, and regulates all dental professionals in the UK.