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NHS Dental Services send patient questionnaires to a random sample of patients to check the quality of NHS dental care.

Patient questionnaires are voluntary and can be completed online or by returning our letter.

If you receive a questionnaire for your child, you can complete this on their behalf.

Patients in Wales

On behalf of The Welsh Government, we've introduced a questionnaire for dental patients.

The data gathered from the questionnaire will help to improve the Welsh Government’s understanding of your patient experience and satisfaction.

The survey is sent to a random sample of patients by:

  • email
  • text message
  • post

If you’re selected to take part, we'll contact you directly. You do not need to do anything unless you're contacted.

The questionnaire is optional. 

We'll not ask for any personal information and your feedback will remain anonymous.

NHS Dental Services will not hold onto your information indefinitely.

Your anonymised responses will be shared with dental practices and Local Health Board’s to help inform future changes.

If you've received a digital questionnaire, you'll be asked to confirm if you attended a dental practice on a specific date.

If this information is incorrect, select ‘No’. You do not need to complete the questionnaire.

You can opt out of digital patient questionnaires on the FP17PRW form you sign before your appointment.