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For a small number of cases, we receive notification from banks following a payment telling us about a change of account details.

Where possible, we'll amend the details on the student's behalf to make sure they receive their future payments.

You'll receive an email confirming a bank account update has been entered.

You must log into your account and check the bank account details shown are correct.

We can only correct bank account details in a limited number of cases. You must always make sure you update your own details if you change them to make sure your payments can be made.