Your Extra Weeks Allowance could have been reduced for any of the following reasons:
- your academic year only lasts for 30 weeks or less
- you selected the wrong course, cohort, or enrolment period when completing the application which means the term dates may be incorrect - if other students on the same cohort are receiving Extra Weeks Allowance correctly, this is an indication this is the issue
- your university may have reduced the number of days of study compared to previous years
- your, your parent's, partner's, civil partner's, or spouse's income may have reduced your entitlement
- we've not received your term dates from your university - each university has the responsibility to send your term dates to us in a timely manner
- we've not processed your term dates at present
If you're an intercalating medical or dental student and are studying at or having issues with a university that's not where you study your main course, contact your normal place of study as they may be able to resolve any potential issues for you.
If your award has been assessed as 30 weeks because we've not yet received or processed your term dates, the award will be updated once your term dates have been updated.