An EA (Employing Authority) Centric Pack is sent to an employer when we have received a request for an estimate from a member, their representative or an employer, and we are unable to produce the estimate due to the member's record not being updated with information necessary to complete the estimate (for example, the record of contributions has not been updated).

In this instance we would send the pack to the employer stating why we cannot complete the estimate and what action we require them to take. The employer would then need to update or amend the record and then re-request the estimate.