Contributions can be paid using Make Contribution Payments (MCP).
When submitting payment details through MCP, you can choose the payment type:
- ‘Automated’ for users who already have a Direct Debit mandate with us
- ‘Manual’ for all other users who’ll need to make a separate payment by Bacs (Bankers Automated Clearing System) or another payment method.
If you want to join MCP and have not yet received a questionnaire, contact our Stakeholder Engagement team at stakeholderengagement@nhsbsa.nhs.uk.
View the payment schedule to check when you must submit your pension contributions or guidance on how to make contributions payments.
If you have any queries about late payments or penalties, email pensionsfinance@nhsbsa.nhs.uk.
Incorrect amount of contributions paid
You must adjust the amount of contributions paid as part of your next monthly submission if:
- you’ve underpaid contributions
- you’ve overpaid contributions and the amount you need to claim back is less than you would normally pay per month.
You must record this using the ‘adjustments feature’ on MCP.
If you do not have access to MCP, record the adjustment on your:
- RFT1 monthly contribution form
- GP1 monthly contribution form if you’re a GP Practice.
If you’re a GP practice and the total of all the amendments results in an overpayment exceeds the amount you normally pay in a month, email pensionsfinance@nhsbsa.nhs.uk. You must request a refund claim form to claim back the amount that has been overpaid. Once the form is returned and processed, they’ll arrange a refund of the amount into your bank account.
If you’re adjusting contributions for a previous tax year, you must also submit a revised SD55E.
If there’s an overpayment for a member who’s left your employment, you must make a local repayment of incorrectly deducted Scheme contributions. You must do this through the payroll system to adjust income tax and National Insurance (NI) contributions where the excess contributions relate to a period before 6 April 2016.
You must write to us if you do not know the former employee's address.