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To inform NHS Pensions of a change to their contact details, the main Pensions Online Administrator within the employer should access Pensions Online (POL) and select 'Administer Employer Access'. This link allows the main Pensions Online Administrator to add, amend, edit or delete contact information for all pensions managers and administrators within their organisation, including those who do not require access to Pensions Online.

Alternatively, the main Pensions Online Administrator can email any change of contact details to nhsbsa.contactdetails@nhs.net.

For more information and guidance, please see the '07. Administer Employer Access' guide on the NHS Pensions website.