How do I repay an overpayment?

Once you have received a letter and invoice from our Finance Department informing you of the overpayment, you can repay this via the following methods:


Online

You can pay your invoice balance by credit or debit card.

You will be asked for your customer reference number (your PRN / 7 digit SWB reference number) and your invoice number.


Cheque

To pay the balance by cheque, please make it payable to 'NHSBSA'. Please write your PRN / 7 digit SWB reference number on the back and send it with your invoice number to:

Finance
Stella House
Goldcrest Way
Newburn Riverside
Newcastle upon Tyne
NE15 8NY


Bacs (Bankers Automated Clearing System) transfer or standing order

You can pay the balance by Bacs transfer or standing order.

The reference number in the Bacs transfer should be your SWB reference / invoice number without the ?000000?

For example, if your SWB reference is 3013013 and your invoice number is 0000007141, your Bacs transfer reference should be 3013013/7141

Our bank name: Nat West
Our account name: NHS BSA SWB
Our sort code: 60-70-80
Our account number: 10005730