If you paid for a prescription before finding out you were entitled, you may be able to claim a refund.
Refunds must be claimed within 3 months of the date you made payment.
Follow the guidance for if you live in:
Check what help you could get to pay for NHS costs and apply online.
England
Ask your pharmacist, hospital, or doctor for an FP57 refund receipt when you pay. You cannot get one later.
Take your FP57 receipt and proof you were entitled at the time the prescription was collected to any pharmacy.
The pharmacy will issue your refund directly.
If you have a valid HC2 certificate and an FP57 dated within 3 months of the start date, you can send this by post to be authorised to us at:
Health Exemption Services
NHS Business Services Authority
Bridge House
152 Pilgrim Street
Newcastle upon Tyne
NE1 6SN
We'll return this to you with a covering letter within 5 days of receipt.
You can take this to any pharmacy to claim a refund.
Scotland
If you take an English prescription to a Scottish pharmacy and pay for it, you must collect a ‘HCSR receipt’.
Send your receipt and evidence you were entitled when the prescription was collected to:
Practitioner Services
NHS National Services Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB
Wales
If you take an English prescription to a Welsh pharmacy and pay for it, you must collect a ‘WP57 receipt’.
Send your receipt and evidence you were entitled when the prescription was collected to your local NHS Wales Shared Services Partnership.
Northern Ireland
If you take an English prescription to a Northern Irish pharmacy and pay for it, you must collect a ‘PS7 receipt’.
Send your receipt and proof you were entitled when the prescription was collected to:
The Department of Health, Social Services & Public Safety
Pharmacy & Prescribing Branch
Room D3.22
Castle Buildings
Stormont Estate
Belfast
BT4 3SQ