If you paid for NHS treatment before finding out you were entitled, you may be able to claim a refund.
Refunds must be claimed within 3 months of the date you made payment.
If you live in England
Apply for your dental refund by email
Download and complete the HC5(D) form. This can only be done on a computer or laptop.
Email the completed form, including a copy of your receipts, to hc5refundquery@nhsbsa.nhs.uk.
Apply for your dental refund by post
Download and print the HC5(D) form. The form tells you what to do. There's also a guide to help you complete the form.
We cannot accept proof of payment from:
- credit card receipts
- bank statements
- treatment plans
It takes up to 8 weeks from the date your application is received for your refund to be paid.
Refunds for costs in England will be paid by Bacs (Bankers Automated Clearing System) transfer. You must give your bank account details on your HC5. Your application will be returned if this is missing.
Check what help you could get to pay for NHS costs and apply online.
If you live in Scotland
To apply, download, print and return an HC5 refund form with your original receipt. The HC5 form tells you where to send it.
We cannot accept proof of payment from:
- credit card receipts
- bank statements
- treatment plans
It takes up to 8 weeks from the date your application is received for your refund to be paid.
If you live in Wales
Visit the Wales help with health costs website to download leaflets and forms.
You can also call 0345 603 1108 and select the option for health publications to get a copy sent to you.
You might be able to get an HC5 from:
- job centres
- NHS hospitals
- GP practices
- dentists
- opticians