If original documents are requested, we cannot accept copies unless it's been certified by a third-party in a professional capacity.
Professionals who can certify copies include:
- solicitors or lawyers
- notary publics
- chartered accountants or certified public accountants (CPA)
- doctors or medical practitioners
- police officers or other government officials
- bank managers or officials of regulated financial institutions
To certify the copy, the third-party must see the original document.
On the certified copy, they must:
- write 'Certified to be a true copy of the original seen by me'
- sign and date it
- print their name under the signature
- add their occupation, address and telephone number
We cannot accept copies if the person certifying the document is either:
- related to you
- in a relationship with you
- living at the same address