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Contact your employer if you want to change your payable date and have sent an AW8 retirement benefits claim form.

If you’ve sent an AW8P deferred benefits claim form, you must request to change your payable date in writing by post or email.

Cancel application

You can cancel your application to retire if either:

  • your award payable date has not passed
  • your award payable date has passed but your award has not been completed

You can cancel your application by emailing nhsbsa.pensionsmember@nhsbsa.nhs.uk or by writing to:

NHS Pensions
PO Box 683
Unit 5
Newcastle Upon Tyne
NE5 9EE

If you’re claiming deferred benefits and have reached your normal pension age (NPA), we cannot cancel the application once your completed form has been received. This is because your benefits are payable from this point.