The statutory target for an NHS Pension to be paid is within 30 days of your payable date or within 30 days of the date NHS Pensions receives all the relevant information we need to process your pension benefit application. This includes your lump sum.
Any arrears will be payable from your chosen retirement date.
We ask employers to send the award claim forms to us 3 months before the proposed date of retirement. This does not mean an award will take 3 months to process.
The timescale will vary depending on:
- when we receive the application from the payable date
- the last day of service
- if further information is required
View our current processing times.
Once we've completed an award, it can take a further 3 to 5 working days to go into your bank account.