If you purchased a PPC from a pharmacy but have received an enquiry letter or Penalty Charge Notice (PCN), check with your pharmacy if the application has been submitted correctly.
To challenge your PCN, you must send proof of your PPC purchase. This can be sent by email or post.
Email address: nhsbsa.pecs@nhsbsa.nhs.uk
Address:
Prescription Exemption Checking Service
Bridge House
152 Pilgrim Street
Newcastle Upon Tyne
NE1 6SN