When conducting a telephone dental triage, the patient should be informed as to why the following data is being gathered. This is part of the transparency principle of data protection and ensures you are being open and honest about the reason and lawful basis for processing this data. The patient should therefore be told the following information before proceeding:

"Due to the current Coronavirus outbreak, as part of your dental triage we need to gather additional personal data from you in relation to Covid-19. We use this information to:

  • Help Public Health England to monitor and manage the response to Covid-19 in relation to dental activity, and to
  • Plan in relation to our response to Covid-19

The Coronavirus Act 2020 and special regulations from the Secretary of State for Health and Social Care legally allows us to gather this data. If you would like more information about this you can visit the NHS Business Services Authority website, click on the ‘Privacy’ link at the bottom of the page, and then select ‘NHS Dental Services Privacy Notice’ from the list on the left-hand side of the page”.