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As part of COVID-19 primary care recovery, from 08/06/2020 primary care dental services (general dental practices and community dental services) may open to resume face-to-face care (both routine and urgent) for appropriate patient groups.

While this will re-introduce significant dental activity to local health systems, primary care dental services may still face pandemic related limitations and challenges (eg PPE availability, staffing issues). Therefore, there is still a requirement for delivery of robust and safe urgent dental care services through NHS regional urgent dental care (UDC) systems and primary dental care providers.

NHS England have published the COVID-19 Guidance and Standard Operating Procedure. This document covers a local systems approach to the organisation and operation of urgent dental care (UDC) provision including:

  • system-level guidance: of particular relevance to local commissioning teams, local dental networks, local dental committees, managed clinical networks, and local PHE dental public health colleagues

  • standard operating procedures for UDC services (in primary dental care settings and designated UDC provider sites): of particular relevance to dental providers and dental teams.