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The primary user on Make Contribution Payments (MCP) is responsible for setting up and maintaining standard users on the system. 

In order to add or delete new standard users, a primary user admin user must do the following;

  1. Login to Make Contribution Payments - https://services.nhsbsa.nhs.uk/employer-service/fic/ 
  2. Once logged in select the admin features in the top right corner or the screen.
  3. This will then allow you to add or delete standard users. Please note that a standard user will have the same permissions as a primary user with the exception of being able to add and delete users.