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If you forget your password or get locked out select ‘forgotten your password’ from the log in page and follow the instructions.

If you are still not able to access the system then you can contact our helpdesk at nhsbsa.polhd@nhs.net. Please ensure you provide;

  • EA Code
  • Username
  • Any error messages or a description of the issues you are having
  • The time you attempted to access the system