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Certain groups can claim help with the cost of travel to receive NHS care if they:

  • are referred by a GP, hospital doctor, ophthalmic practitioner or dentist
  • make an extra journey to go to hospital or another place to receive NHS care
  • travel by the cheapest method of transport which is reasonable for them to use

We cannot advise how much you'll get for your travel costs. The cashier’s department at the hospital you're attending can provide information about how much they're able to refund.

If you need to use a taxi, you should agree this in advance with the hospital or ICB before you travel.

If the practitioner who referred you says you need someone to travel with you to your appointment their travel costs can be included in your refund claim.

If you’re claiming a refund for transportation to an appointment for a child, the refund will be based on their parent or guardian’s circumstances at the time of the appointment.

You cannot get help with:

  • the cost of visiting someone in hospital
  • an overnight stay when travelling to a hospital appointment
  • visiting your local GP, dentist or other primary care service provider for routine check-ups or other services, such as A&E or for vaccinations
  • visiting an orthodontist, even if you have been referred

For more information: