Only a ‘Super user’ can manage the KPIs by selecting the 'Key performance indicators (KPIs)' link from the manage the account section of the dashboard.
If you change a KPI, this applies to all new job listings created in your organisations account.
The two KPI’s a Super user can change are 'Due days' and 'Done by days'. By default, all KPIs are set to 99 days but you can change this.
You can do this by:
- entering the number of working days you need a task done by in the 'Done by (days)' text boxes
- entering the number of working days when a task has not been done and there’s a risk it might not get done in the 'Due (days)' text boxes
A KPI starts when a job listing, or applicant moves from one stage to another.
The different KPI stages and relevant colour coding that appear on the employer dashboard are:
| KPI stage | Colour code |
|---|---|
| On Track | Green |
| Due | Orange |
| Overdue | Red |
Further support and user guides are available on our website.
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