The NHS Business Services Authority (NHSBSA) carry out checks on claims for free NHS:
- prescriptions
- dental treatment
If our checks cannot confirm you were entitled, we’ll send you an enquiry letter.
If we do not receive a response within 28 days, a PCN is sent.
If you're sent a PCN, you'll be asked to pay the original NHS charge and an additional penalty charge. The penalty charge is 5 times the original amount owed, up to a maximum of £100.
If you do not make payment within 28 days, a surcharge may be added. The surcharge is 50% of the penalty charge, up to a maximum of £50.
Pay or challenge your PCN on our website.
Check what help you could get to pay for NHS costs and apply online.