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The following email or text notifications are sent by the NHS Jobs service:

Applicants

Stage Notification Email or text Description
Password reset Password reset for an applicant notification Email An email is sent to an applicant to reset their password.
Apply for a job Confirmation of application started notification Email An email is sent to an applicant, confirming they have started an application.
Apply for a job Confirmation of application completed notification Email An email is sent to an applicant, confirming they have completed an application.
Apply for a job You have withdrawn your job application notification Email An email is sent to an applicant, confirming they have withdrawn an application.
Apply for a job Notify applicant they are being asked to transfer to another job Email An email is sent to an applicant, confirming their application is being transferred to another job.
Shortlisting Notify unsuccessful applicants after shortlisting Email An email is sent to an applicant, confirming they haven’t been shortlisted and invited to an interview.
Shortlisting Notify applicants put on the reserve list Email and text A notification is sent to an applicant, confirming they have been added to a shortlist reserve list.
Shortlisting Notify applicant on the reserve list not invited to interview Email and text A notification is sent to an applicant on the reserve list, confirming they haven’t been invited to an interview.
Shortlisting Recruitment stopped at shortlisting notification Email and text A notification is sent to an applicant, confirming the recruitment has stopped.
Invite to interview Invite to interview notification Email An email is sent to an applicant, confirming they have been invited to an interview.
Invite to interview Confirmation of interview notification Email An email is sent to an applicant, confirming an interview has been scheduled.
Invite to interview Conditional offer email notification Email An email is sent to an applicant, confirming a conditional job offer has been made.
Job offer Conditional offer reminder Email and text A notification is sent to an applicant, 3 days after the first initial email, confirming a conditional job offer has been made.
Job offer Conditional offer reminder email Email and text

A notification is sent to an applicant, 6 days after the first reminder, confirming a conditional job offer has been made.
Job offer Conditional offer for a job withdrawn notification Email An email is sent to an applicant, confirming a conditional job offer has been withdrawn.
Job offer Employer rejecting on behalf of applicant notification Email An email is sent to an applicant, confirming an employer has rejected a job offer on behalf of an applicant.
Job offer Notify applicant about job not offered Email A notification is sent to an applicant, confirming they haven’t received a job offer.
Pre-employment checks Reference response notification Email An email is sent to a referee for a reference.
Pre-employment checks Chase reference request - first notification Email An email is sent to a referee for a reference. The first email is sent 5 days after the original reference request.
Pre-employment checks Chase reference request - second notification Email An email is sent to a referee for a reference. The second email is sent 10 days after the first chaser request.
Issue contract Issue contract of employment notification Email An email is sent to an applicant, confirming a contract of employment has been issued.
Issue contract Contract of employment accepted notification Email An email is sent confirming a contract of employment has been accepted.
Issue contract Contract of employment rejected notification Email An email is sent confirming a contract of employment has been rejected.
Issue contract Notify applicant about the contract being accepted on their behalf Email An email is sent to an applicant, confirming a contract has been accepted on their behalf.
Issue contract Notify applicant about the contract being updated Email An email is sent to an applicant, confirming a contract offer has been updated.
Issue contract Notify applicant about the contract being rejected on their behalf Email An email is sent to an applicant, confirming a contract has been rejected on their behalf.
Issue contract Notify applicant about the offline contract being sent Email An email is sent to an applicant, confirming a contract of employment has been sent offline.
Issue contract Notify applicant about the offline contract being resent Email An email is sent to an applicant, confirming a contract of employment has been resent offline.
Issue contract Notify applicant about job offer and contract being withdrawn Email An email is sent to an applicant, confirming a job offer and contract has been withdrawn.

 

Employer

Stage Notification Email or text Description
Access your account Password reset for employer notification Email An email is sent to an employer to reset their password.
Access your account New employer introduction notification Email An email is sent to an employer when they are added to an organisation as a new user.
Manage account Change employer details notification Email An email is sent to an employer, confirming their employer details have been changed.
Manage account Add existing employer to organisation notification Email An email is sent to add an existing employer user account, confirming they have been added to another organisations account.
Manage account Email for reactivated employers’ notification Email An email is sent to an employer, confirming their account has been reactivated.

Create and manage

listing

 Advert is closed notification Email An email is sent to an employer, confirming a job advert has closed.

Create and manage

listing

 Recruitment manger notification Email An email is sent to an employer, confirming they have been assigned an NHS Jobs Recruitment manager role for a job listing.

Create and manage

listing

 Recruitment administrator notification Email An email is sent to an employer, confirming they have been assigned an NHS Jobs Recruitment administrator role for a job listing.

Create and manage

listing

 Added to shortlist or interview panel member notification Email An email is sent to an employer, confirming they have been added as a shortlist or interview panel member for a job listing.

Create and manage

listing

 Shortlist or interview panel lead notification Email An email is sent to an employer, confirming they have been added as a shortlist or interview panel lead for a job listing.

Create and manage

listing

 At risk applicant notification Email An email is sent to an employer, confirming an at risk applicant has applied for a job listing

Create and manage

listing

 Recruitment administrator added to multiple job listings Email An email is sent to an employer, confirming they are the NHS Jobs Recruitment administrator role for multiple job listings.
Approvals Job listing approval notification Email An email is sent to an employer, confirming they are an approver and need to approve or reject a job listing, before it’s published.
Approvals Someone has rejected your job listing notification Email An email is sent to an employer, confirming an approver of a job listing has rejected the approval request.
Create and manage listings A job listing is now withdrawn notification Email An email is sent to an employer, confirming a job listing has been withdrawn.
Approvals This job listing needs your reapproval notification Email An email is sent to an approver, confirming a job listing reapproval request.
Approvals You are removed as an approver for a listing notification Email An email is sent to an employer, confirming they have been removed as an approver for a job listing.
Invite to interview Notify interview lead that an applicant has requested an alternative date and time for their interview Email An email is sent to an interview lead, confirming an applicant has requested a different date and time for their interview.

Transfer applicant to

listing

 Notify employer when applicant responds to a request to copy them to another listing Email An email is sent to an employer, confirming an applicant has responded to a request to copy them to another listing.

Transfer applicant to

listing

 Notify employer when an applicant accepts or declines a transfer request Email An email is sent to an employer, confirming an applicant has accepted or declined a transfer request for their application, to another listing.

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