The following email or text notifications are sent by the NHS Jobs service:
Applicants
Stage | Notification | Email or text | Description |
Password reset | Password reset for an applicant notification | An email is sent to an applicant to reset their password. | |
Apply for a job | Confirmation of application started notification | An email is sent to an applicant, confirming they have started an application. | |
Apply for a job | Confirmation of application completed notification | An email is sent to an applicant, confirming they have completed an application. | |
Apply for a job | You have withdrawn your job application notification | An email is sent to an applicant, confirming they have withdrawn an application. | |
Apply for a job | Notify applicant they are being asked to transfer to another job | An email is sent to an applicant, confirming their application is being transferred to another job. | |
Shortlisting | Notify unsuccessful applicants after shortlisting | An email is sent to an applicant, confirming they haven’t been shortlisted and invited to an interview. | |
Shortlisting | Notify applicants put on the reserve list | Email and text | A notification is sent to an applicant, confirming they have been added to a shortlist reserve list. |
Shortlisting | Notify applicant on the reserve list not invited to interview | Email and text | A notification is sent to an applicant on the reserve list, confirming they haven’t been invited to an interview. |
Shortlisting | Recruitment stopped at shortlisting notification | Email and text | A notification is sent to an applicant, confirming the recruitment has stopped. |
Invite to interview | Invite to interview notification | An email is sent to an applicant, confirming they have been invited to an interview. | |
Invite to interview | Confirmation of interview notification | An email is sent to an applicant, confirming an interview has been scheduled. | |
Invite to interview | Conditional offer email notification | An email is sent to an applicant, confirming a conditional job offer has been made. | |
Job offer | Conditional offer reminder | Email and text | A notification is sent to an applicant, 3 days after the first initial email, confirming a conditional job offer has been made. |
Job offer | Conditional offer reminder email | Email and text |
A notification is sent to an applicant, 6 days after the first reminder, confirming a conditional job offer has been made. |
Job offer | Conditional offer for a job withdrawn notification | An email is sent to an applicant, confirming a conditional job offer has been withdrawn. | |
Job offer | Employer rejecting on behalf of applicant notification | An email is sent to an applicant, confirming an employer has rejected a job offer on behalf of an applicant. | |
Job offer | Notify applicant about job not offered | A notification is sent to an applicant, confirming they haven’t received a job offer. | |
Pre-employment checks | Reference response notification | An email is sent to a referee for a reference. | |
Pre-employment checks | Chase reference request - first notification | An email is sent to a referee for a reference. The first email is sent 5 days after the original reference request. | |
Pre-employment checks | Chase reference request - second notification | An email is sent to a referee for a reference. The second email is sent 10 days after the first chaser request. | |
Issue contract | Issue contract of employment notification | An email is sent to an applicant, confirming a contract of employment has been issued. | |
Issue contract | Contract of employment accepted notification | An email is sent confirming a contract of employment has been accepted. | |
Issue contract | Contract of employment rejected notification | An email is sent confirming a contract of employment has been rejected. | |
Issue contract | Notify applicant about the contract being accepted on their behalf | An email is sent to an applicant, confirming a contract has been accepted on their behalf. | |
Issue contract | Notify applicant about the contract being updated | An email is sent to an applicant, confirming a contract offer has been updated. | |
Issue contract | Notify applicant about the contract being rejected on their behalf | An email is sent to an applicant, confirming a contract has been rejected on their behalf. | |
Issue contract | Notify applicant about the offline contract being sent | An email is sent to an applicant, confirming a contract of employment has been sent offline. | |
Issue contract | Notify applicant about the offline contract being resent | An email is sent to an applicant, confirming a contract of employment has been resent offline. | |
Issue contract | Notify applicant about job offer and contract being withdrawn | An email is sent to an applicant, confirming a job offer and contract has been withdrawn. |
Employer
Stage | Notification | Email or text | Description |
Access your account | Password reset for employer notification | An email is sent to an employer to reset their password. | |
Access your account | New employer introduction notification | An email is sent to an employer when they are added to an organisation as a new user. | |
Manage account | Change employer details notification | An email is sent to an employer, confirming their employer details have been changed. | |
Manage account | Add existing employer to organisation notification | An email is sent to add an existing employer user account, confirming they have been added to another organisations account. | |
Manage account | Email for reactivated employers’ notification | An email is sent to an employer, confirming their account has been reactivated. | |
Create and manage listing |
Advert is closed notification | An email is sent to an employer, confirming a job advert has closed. | |
Create and manage listing |
Recruitment manger notification | An email is sent to an employer, confirming they have been assigned an NHS Jobs Recruitment manager role for a job listing. | |
Create and manage listing |
Recruitment administrator notification | An email is sent to an employer, confirming they have been assigned an NHS Jobs Recruitment administrator role for a job listing. | |
Create and manage listing |
Added to shortlist or interview panel member notification | An email is sent to an employer, confirming they have been added as a shortlist or interview panel member for a job listing. | |
Create and manage listing |
Shortlist or interview panel lead notification | An email is sent to an employer, confirming they have been added as a shortlist or interview panel lead for a job listing. | |
Create and manage listing |
At risk applicant notification | An email is sent to an employer, confirming an at risk applicant has applied for a job listing | |
Create and manage listing |
Recruitment administrator added to multiple job listings | An email is sent to an employer, confirming they are the NHS Jobs Recruitment administrator role for multiple job listings. | |
Approvals | Job listing approval notification | An email is sent to an employer, confirming they are an approver and need to approve or reject a job listing, before it’s published. | |
Approvals | Someone has rejected your job listing notification | An email is sent to an employer, confirming an approver of a job listing has rejected the approval request. | |
Create and manage listings | A job listing is now withdrawn notification | An email is sent to an employer, confirming a job listing has been withdrawn. | |
Approvals | This job listing needs your reapproval notification | An email is sent to an approver, confirming a job listing reapproval request. | |
Approvals | You are removed as an approver for a listing notification | An email is sent to an employer, confirming they have been removed as an approver for a job listing. | |
Invite to interview | Notify interview lead that an applicant has requested an alternative date and time for their interview | An email is sent to an interview lead, confirming an applicant has requested a different date and time for their interview. | |
Transfer applicant to listing |
Notify employer when applicant responds to a request to copy them to another listing | An email is sent to an employer, confirming an applicant has responded to a request to copy them to another listing. | |
Transfer applicant to listing |
Notify employer when an applicant accepts or declines a transfer request | An email is sent to an employer, confirming an applicant has accepted or declined a transfer request for their application, to another listing. |
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