You may not be able to see an application in your NHS Jobs account because the application:

  • was made in a third-party recruitment service used by the employer
  • was made using a different NHS Jobs account
  • has been deleted as it's out of our retention period of between 400 and 460 days 

If the employer uses a third party recruitment service such as Trac, applications made in these systems will not appear in your NHS Jobs account.

Applications and any attachments are retained on NHS Jobs for up to 460 days after the closing date, they're then deleted. We recommend you make a copy of your application and retain it within 400 days of the advertisement's closing date. This is the minimum period we'll retain your data.

Further support and user guides are available on our website.

For bitesize video tutorials, subscribe to our NHS Jobs YouTube channel. Select the bell icon for future notifications.