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Follow the guidance for updating your:

Name

If your name is incorrect or you've changed your name, you must send us evidence.

If you're receiving Universal Credit, you must update your name with them.

Incorrect name

  • birth certificate
  • passport
  • driving licence
  • marriage certificate

Name change

  • marriage certificate
  • civil partnership certificate
  • deed poll

This can be sent as an email attachment or by post:

Email address: healthystartsupport@nhsbsa.nhs.uk

Address:

Healthy Start
NHS Business Services Authority
Bridge House
152 Pilgrim Street
NEWCASTLE UPON TYNE
NE1 6SN

We'll post a new Healthy Start card to you within 10 working days of receiving your evidence.

When you receive your new card, you must destroy the old card.

Address

Contact us to update your address.

If you're receiving Universal Credit, you must update your address with them.

Email address

Contact us to update your email address.