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If you've claimed a refund of NHS dental treatment, the refund will be paid:

  • into your bank account by Bacs (Bankers Automated Clearing System) transfer if you live in England or Northern Ireland
  • by cheque if you live in Wales

It can take up to 8 weeks from the date your application is received for your refund to be paid.

Who pays your refund depends on where your dental practice is located:

England

NHS Dental Services

Telephone: 0300 330 1348

Email address: nhsbsa.dentalservices@nhsbsa.nhs.uk 

Wales

NHS Wales Shared Services Partnership Payments Team

Telephone: 01495 300710 or 01495 300709

Northern Ireland

Central Services Agency in Belfast

Telephone: 0300 555 0113