If you've claimed a refund of NHS dental treatment, the refund will be paid:
- into your bank account by Bacs (Bankers Automated Clearing System) transfer if you live in England, Scotland, or Northern Ireland
- by cheque if you live in Wales
It can take up to 8 weeks from the date your application is received for your refund to be paid.
Who pays your refund depends on where your dental practice is located:
England - NHS Dental Services
If you have a query with your refund, you can contact us using our online form.
Alternatively, you can contact us by:
Telephone: 0300 330 1348
Email: nhsbsa.dentalservices@nhsbsa.nhs.uk
Scotland - NHS Practitioner Services
Telephone: 0345 034 2458
Email address: nss.psddental@nhs.scot
Wales - NHS Wales Shared Services Partnership Payments Team
Telephone: 01495 300710 or 01495 300709
Northern Ireland - Health and Social Care Business Services Organisation (BSO)
Telephone: 0300 555 0113