If you paid for an item before finding out you had a qualifying benefit or exemption, you may be able to claim a refund.
Refunds must be claimed within 3 months of the date you made payment.
Download, print and return an HC5(W) refund form with your original receipt.
The HC5 form tells you where to send it.
If you cannot print a form, contact us on 0300 330 1343.