If you paid for an item before finding out you had a qualifying benefit or exemption, you may be able to claim a refund.
Refunds must be claimed within 3 months of the date you made payment.
To apply, download, print and return a HC5(W) refund form with your original receipt. The HC5 form tells you where to send it.
If you’re unable to print a form, contact us on 0300 330 1343.
Your refund will be paid by Bacs (Bankers Automated Clearing System) transfer. You must provide your account details in part 2 of the HC5 or it will be returned for this information.