What must I do if I’m not sure if I’m entitled to help with NHS health costs?

You must pay and ask for a receipt.

If you find out you're entitled to help, you can claim a refund for:

• NHS prescriptions
• NHS dental treatment

Refunds must be claimed within 3 months of payment.

You can only claim a refund for charges paid at the time. If the charges are from a Penalty Charge Notice (PCN), you're not eligible for a refund.

Check what help you could get to pay for NHS costs and apply online.

NHS prescriptions

To claim a refund, you must request an FP57 at the point of payment. You cannot collect this afterwards.

Return to any community pharmacy with your FP57 and evidence you were entitled to free prescriptions at the time of payment.

NHS dental treatment

Apply for a refund by printing, completing, and returning an HC5(D) 'Claim form for a refund of NHS dental charges' form.

You must include a copy of your original receipt.