An overpayment happens if you receive payments you were not entitled to.
If you're overpaid, we'll send you an email explaining the reason along with the amount to be repaid.
Where possible, overpayments will be recovered from any future payments you're due.
Overpayments can only be recovered from term 2 and term 3 payments.
If you do not have any future payments scheduled or if your attendance for the new academic year has not been confirmed by your university, you'll receive an invoice within 6 weeks.
When you apply for the NHS Learning Support Fund (NHS LSF), you agree a declaration to repay any amounts paid to you which were more than your actual entitlement.
In these cases, the NHS Business Services Authority must ask for any overpayments to be repaid in full.
If you have any further queries, contact the NHS LSF helpline on 0300 330 0521 and select:
- option 1 to speak to the helpline if your query is about why you've been overpaid or how we calculated it
- option 2 to speak to our Finance team if you've received an invoice and want to discuss repayments