You must activate your Healthy Start card before it can be used.
To activate your card, call 0118 338 5810.
You'll be asked for your:
- 16-digit card number
- date of birth
- 10-digit client ID - your client ID is on the letter your card came with
You'll get your PIN by text message if you gave your mobile number on your application.
If you did not provide your mobile number, we'll post your PIN 2 days after we send your card.
You must make a payment using chip and pin before contactless payments are enabled.
The contactless limit on a Healthy Start card is £45.