If you paid for treatment before finding out you had a qualifying benefit or exemption, you may be able to claim a refund.
Refunds must be claimed within 3 months of the date you made payment.
If you live in England
Download, print and return the relevant form:
- NHS dental treatment: HC5(D) (PDF: 85.2KB)
- Sight test, glasses or contact lenses: HC5(O) (PDF: 82.5KB)
- Necessary costs of travel to receive NHS treatment: HC5(T) (PDF: 84.5KB)
- NHS wigs or fabric supports: HC5(W) (PDF: 78.3KB)
You can also order a form online and we'll post it to you.
The HC5(W) form cannot be ordered online. You must call 0300 330 1343 and we'll post the form to you.
To claim a prescription refund, ask your pharmacist for a FP57 refund receipt when you pay. You cannot get one later. The FP57 form tells you how to claim your refund.
If you live in Scotland
Download, print and return back to us the HC5 – Scotland refund form (PDF: 80.5KB).
You can also get an HC5 from your GP practice or pharmacy.
Read more information if you paid for a prescription issued in England.
If you live in Wales
Visit the Wales help with health costs website to download leaflets and forms.
You can also call 0345 603 1108 and select the option for health publications to get a copy sent to you.
You might be able to get an HC5 from:
- jobcentres
- NHS hospitals
- GP practices
- dentists
- opticians
Read more information if you paid for a prescription issued in England.