If you paid for treatment before finding out you had a {@Qualifying_Benefits_Article_LIS_Ask_Us@} you may be able to claim a refund.
Refunds must be claimed within 3 months of the date you made payment.
For NHS prescription charge refunds, follow this guidance.
For other health cost refunds, you must complete an HC5 form. The HC5 form tells you where the form must be sent to.
The HC5 form to complete depends on the country you live in:
If you live in England
Complete the relevant form:
- NHS dental treatment: HC5(D) (PDF: 112KB)
- Sight test, glasses or contact lenses: HC5(O) (PDF: 82.5KB)
- Necessary costs of travel to receive NHS treatment: HC5(T) (PDF: 84.5KB)
- NHS wigs or fabric supports: HC5(W) (PDF: 78.3KB)
You can also order a form online and we'll post it to you.
The HC5(W) form cannot be ordered online. You must call 0300 330 1343 and we'll post the form to you.
You can read about call charges on our website.
There's a guide to help you complete each refund form:
If you live in Scotland
Print, complete, and post the HC5 - Scotland refund form (PDF: 80.5KB).
You can also get an HC5 from your GP practice or pharmacy.
If you live in Wales
Visit the Wales help with health costs website to download leaflets and forms.
You can also call 0345 603 1108 and select the option for health publications to get a copy sent to you.
You might be able to get an HC5 from:
- job centres
- NHS hospitals
- GP practices
- dentists
- opticians