If you're a clinician, you must speak to your provider to make any amendments to your record.

If you're a provider or practice staff, how you add or amend a clinician’s record on your contract depends on if your practice is in England or Wales.

Practice in England 

On Compass, a provider or practice staff with the correct user role can:

You can add or amend a clinician on your contract using the ‘Contract Amend’ screen. This is in the ‘Contract’ folder on the Compass homepage.

Compass user guides and YouTube tutorials are available on our website.

You can only add a new performer to a contract once their performer number has been created. Primary Care Support England (PCSE) are responsible for creating performer numbers in England. If the performer does not have a performer number, contact PCSE.

Previous financial year

To remove a performer who has left your contact in the previous financial year, delete the NPE line for the current financial year. You must enter the end date in the NPE line for the previous financial year.

You cannot amend an NPE or NPEE value for the previous financial year using ‘Contract Amend’. If this value is incorrect, you must adjust this using the Annual Reconciliation Report (ARR).

Once you've updated the clinician’s details, the change will be sent to your NHS England (NHSE) local office for approval. You must submit a Compass Authorisation Form (CAF) so they can approve the change. This form must be received within 7 days of the amendment.

You must send your CAF forms to if your Integrated Care Board (ICB) is based in:

  • London
  • Cheshire and Merseyside
  • East of England

The CAF is available on our website in the ‘Adding or removing performers – England only’ section.

Practice in Wales

You must speak to your Local Health Body (LHB) to add or amend a clinician’s record on your contract.

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