About my charges
- Why have I been sent an enquiry letter or Penalty Charge Notice (PCN)?
- Can I challenge my enquiry letter or Penalty Charge Notice (PCN)?
- Am I liable for my prescription penalty charge if I did not collect or sign the prescription myself?
- What can I do if I paid or dispute the treatment charge on my letter?
- Why have I received an enquiry letter or Penalty Charge Notice (PCN) when I've paid an immigration health surcharge (IHS)?
- Why have I received more than one Penalty Charge Notice (PCN) with the same prescribed date?
- Am I entitled to a refund?
- How is the prescription charge calculated on my Penalty Charge Notice (PCN)?
- Why have I received a Penalty Charge Notice (PCN) when I bought a Prescription Prepayment Certificate (PPC) from a pharmacy?